Tag:Customer
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crm marketing business management research kano software quality model usability qfd product enterprise innovation design agile relationship technology loyalty vrm analysis social metrics planning nps satisfaction theory experience work tools netpromoter metaphor survey projectmanagement user web2.0 demographics free statistics definition development methods economics ux tool methodology community resources support cognition process linguistics gemba grades communication class productmanagement dictionary cogsci netpromoterscore erp market lifehacks rfm nrs japan features thesis bugtracking brand value lifetime article read otrs helpdesk science mapping ecommerce customers kaizen tracking demographic grade vgap mail toyota testing analogy user-innovation user_innovation ai program lean deployment engineering no_tag pm buzz consumer
Articles
- Customer relationship management (13)
- Kano model (4)
- Net promoter score (2)
- RFM (2)
- NRS social grade (2)
- Quality function deployment (1)
- User innovation (1)
- Vendor Relationship Management (1)
- Loyalty program (1)
- Gemba (1)
- Conceptual metaphor (1)
- OTRS (1)
- Customer lifetime value (1)
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