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• Itil (309)
  itil management it reference technology framework information wikipedia standards sysadmin business work library methodology tech project certification wiki projectmanagement governance process infrastructure development support career computer administration ideas architecture enterprise
• Information Technology Infrastructure Library (159)
  itil management it technology reference business information security wikipedia infrastructure work support wiki governance framework service library development design career guide certification training itsm practices howto administration bestpractice article best_practices
• Information Technology Infrastructure Library (41)
  itil management v3 wikipedia technology service it business itsm itilv3 information training quality itil, reading library intro wikiarticle-lcm wiki servicemanagement cisa computers certs article dev doc ho gesi infrastructure
• CMDB (12)
  cmdb itil configuration management technology reference development scm work wikipedia business model review mémoire soa resource tecnología wiki tool knowledgebase sysdadmin cm database cio alm dic driven info_itil gestión informática
• COBIT (12)
  cobit it governance management security audit wikipedia itil reference business standards sox compliance work wiki reading process itgovernance law project quality project-management infosec framework cisa career controls article 2008 accenture
• Change Management (ITSM) (10)
  itil changemanagement change management wikipedia cmdb itsm information configuration cidb process chm technology qa career ba article business ccna3 change-management change_management
• IT service management (8)
  itsm management it itil service wikipedia career article governance itgov it_service_management it_admin it_depts mscmis it-management module4 knowledge-management job itmanagement gordo framework consulting architecture 1&0 gestio hpsd infrastructure information info-management iso
• Incident Management (ITSM) (7)
  itil incidentmanagement education rootcause pm technology workrelated management servicemanagement incident_management @review critcal dev icm jobopportunity
• Service Desk (ITSM) (4)
  itil help desk itsm ticketing service issue center tracking trouble research call itsmsite aenor concurso_tec_info_tj
• Release management (4)
  releasemanagement release software management development code process softwareengineering sdlc itil scm reference read release_management testing programming quality deployment itll it-software-release kq nomenclatura identificacao itsm dor agile alpha audit beta gold
• FCAPS (3)
  network itil standards standard telecom networkmanagement management networking ossj solo oss enterprisenetworkmanagement cb4 mythesis net
• Application Services Library (3)
  asl management library itil services wikipedia definition application mscmis mof print productivity professional module4 software_engineering framework backgrounds application_management ict it it-management lifecycle
• Change management (engineering) (2)
  changemanagement management software it itil change change-management scm sample project_management tech meta-model wiki technology cm ba 2read cio etheric gamp itsm
• Ishikawa diagram (2)
  visualization diagram management tools mapping quality information analysis fishbone chart reference business diagrams presentation programming ishikawa cause resources tool brainstorming effect itil problemsolving rootcause idea brainstorm and conceptmapping debugging 1.0bus_org_and_environ
• DIKW (1)
  dikw knowledge information wisdom data wikipedia usability kcb201 design management education knowledgepyramid, knowledgehierarchy%2C knowledge, leadership leyes_infonomia p2p-epistemology mit515 km philosophy, bus345 assigned - 'dikw' d data, information, hmm dikw, itil
• Common Information Model (computing) (1)
  cim wikipedia information storage tech model modeling dmtf common management standards san systems wiki work patterns cisco ict basicinfo idc infoobject itil mds
• Information technology audit (1)
  audit it security governance wikipedia training cisa management it-audit isaca is-audit internalaudit it-auditing mediazone politics informationprocessing itil it_audit it.audits cobit career business auditoria auditing certification cis3001 information-systems info fm_consulting information-technology
• Systems engineering (1)
  systems engineering systems_engineering wikipedia system systemsengineering management wiki systems-engineering education definition career development pt projectmanagement project quality requisitos sisteemu_inzhenierija programmatuura se assurance enterprise_architecture complex artificial enterprise_modeling itil portal pm priniciples
• Root cause analysis (1)
  rca rootcauseanalysis management wikipedia analysis quality root projectmanagement process problemsolving rootcause cause business root_cause_analysis problem_solving learning problem engineering improvement elearning itil job02 doc industrials cause-and-effect .temp analysis, causal-factor-tree-analysis cause, debugging
• Pareto chart (1)
  pareto chart management design wikipedia sixsigma reference quality quality_assurance graph qa pareto_chart quality_management charts marketing excel derivation graphs imported_from_yahoo_bookmarks_2007-04-09 itil industrials dashboard cqi analysis 80/20_rule billy businessplan cphims businessterms crm4uni
• Management information base (1)
  mib snmp wikipedia networking sysadmin network management protocol netadmin oid x513101 mibs work simple search hack attable arp base eng itil information klir
• Fault tree analysis (1)
  fault tools tree management project problem reasoning wikipedia work.general methodologies-faulttreeanalysis testing sixsigma faulttree analysis analisis asp.net biztalk itil development methodologies